1. HB Marketplace GmbH
  2. Dokumentation für Lieferanten (englisch)

Service-Overview

Marketplace
Checkout
Contract Management and Billing
Authentification and user management
Fulfillment

Marketplace

All supplier products and services are displayed in a central marketplace, embellished with information and optimized for findability for customers. Synergy effects such as up-selling and product groups encourage customers to purchase not only products from a single supplier.

Checkout

The central checkout with direct connection to the contract management and billing allows suppliers from various sources to send customers to the optimized checkout. The checkout requests the necessary customer data and the means of payment, performs the necessary checks and creates the user account.

With standardized APIs the checkout can be started from any system. Whether that be via website, link in an email or a chatbot. In the end, the customer is redirected back to the supplier in such a way that eCommerce tracking is not a problem either.

Notifications for a successful sale and possible contract changes are handled separately from the checkout for maximum reliability.

Contract Management and Billing

The management of contracts, payment data, customer data and rhythmic billing is offered as a complete service. There is no need to assign staff to keep contracts, customer data or customer payment data up to date.

Authentification and User Management

An SSO (single sign-on) authentication service is offered. With this, customers can authenticate themselves in the supplier services.

This simplifies the use and experience for customers when using the booked supplier services and relieves suppliers of user management.

Fulfillment of digital Products

There is also a provided service for suppliers who do not want to fulfill sold digital products (for example eBooks) themselves. This makes the digital products available for download to customers who have authenticated and are authorized.

Fulfillment of Event-Tickets

There is also a provided service for suppliers who prefer not to take care of ticket fulfillment. Booked tickets are automatically transferred to the ticket management system and can be validated on site.

Fulfillment of digital products

After consultation, it is possible to have certain physical products fulfilled at almost no additional cost.